LCK Sets the Industry Standard with Outstanding Customer Service

As a leading brand in Taiwan’s sanitary piping component sector, Lio Cheng Kung Hardware Technology Co., Ltd. has built a strong reputation in the food and pharmaceutical industries through its consistent product quality and trustworthy service. Guided by the principle “Customer Satisfaction Is Our Goal,” LCK invests heavily not only in delivering quality products, but also in providing comprehensive pre-sales technical consultation and post-sales support—aiming to be the most reliable partner for its clients.

All products offered by LCK bear the registered trademark "LCK", a symbol of the company’s commitment to quality and market responsibility. To meet the diverse needs of its customers, LCK has established a dedicated technical support team capable of providing immediate assistance on product design, installation, and compatibility challenges, ensuring seamless system performance.

Moreover, LCK has adopted the ISO management system, allowing the company to efficiently track customer order histories, service records, and feedback, thereby delivering personalized service and rapid response. In terms of after-sales support, LCK offers a full suite of services—including warranty repair, material analysis, and technical upgrades—to give customers peace of mind.

As industry standards and customer expectations continue to rise, LCK not only emphasizes product quality but also pays close attention to every customer interaction. The company firmly believes that “excellent service is the foundation of sustainable business.” Looking ahead, LCK will continue to refine its service processes and invest in staff training, ensuring every customer using LCK products experiences trust, satisfaction, and lasting value.